This week our star focus is our organisational queen receptionist, Olivia. She recently completed her diploma in beauty therapy and has experience working with skin and laser treatments. Makeup is one of her biggest passions, and she loves to go full glam for work. She's also a big fan of cooking, playing basketball, and going on day trips. You’ll for sure catch her behind the desk chatting about her nearest and dearest dog, Ace, an American Staffy, “he’s seriously the biggest sook!”.
Olivia has been working at Mien for just over a month now, and she's already loving it! Her favorite part of the job is getting to know the clients and building relationships with them. She takes pride in helping customers and making sure they have a great experience at the salon. According to Olivia, it's the best feeling when someone comes in feeling a bit down, and she can help them leave feeling on top of the world!
When it comes to hair trends, Olivia is currently obsessed with the bleached money pieces look. She's even thinking about doing it herself! - which we all agree would look fabulous! As for her favourite Aveda hair product, Olivia swears by the Aveda Botanical Repair Masque. Compromised by the overuse of heated tools, her hair is getting stronger and shinier already!
When asked what sets Mien apart from other salons, Olivia emphasised the staff's commitment to making each client's experience amazing and going above and beyond for them. She believes in taking the time to get to know the clients and building a rapport with them. At Mien, nothing is rushed, and every effort is made to ensure that clients feel relaxed and taken care of.